Privacy Policy

Introduction 

Thank you for choosing the services of 即库科技（上海）有限公司 (hereinafter referred to as “即库科技” or “we”).

This Privacy Policy Statement (hereinafter referred to as “Privacy Policy”) explains in detail how we collect, store, use, transfer, share, process, protect, and otherwise handle user data, particularly personal information. These terms also apply to information published through our official communication channels on social networks and support forums that are owned and controlled by 即库科技.

Please read this Privacy Policy carefully before using our website. Your access to and use of this site is conditional upon your acceptance of the terms set forth herein. If you do not fully agree with these terms, you must leave this site immediately and refrain from using any information obtained from it.

What data we collect 

We may collect your information through the following channels:

When you visit our website 

When you access our website, we automatically collect certain general information, including your IP address, browser type and language, requested files, domain name, and the country from which the request is made.

During evaluation 

When you engage with us for product evaluations or inquiries, we may collect personal information such as your full name, email address, phone number, WeChat ID, and QQ number.

During a purchase or business engagement 

When you proceed with a purchase or initiate a business relationship, we may additionally collect information including your company name, company address, job title, designated contact person, contact number, email address, products of interest, project requirements, and relevant operational records.

How we use the data 

We process your personal data only when we have a lawful basis to do so (such as your consent or where processing is necessary to perform a contract with you). We may also process your information to comply with legal obligations or under other circumstances permitted by applicable law.

We use your personal data to communicate with you and to provide the following:

• Access to our products and services, such as delivering license keys and offering technical support.
• Information related to the product you are evaluating or have purchased. For example, we may send you notifications about changes to product functionality, updates to supported platforms, the introduction of new technologies, product or feature discontinuations, and important legal notices.
• Reminders regarding support or subscription renewals.
• Invitations to participate in surveys or interviews regarding your experience with our products and services.

With your consent, we may also send you information about new product releases that significantly enhance functionality, or about advanced products from our portfolio. From time to time, we may include special offers or promotional pricing.

If you no longer wish to receive such communications, you may opt out at any time. Please refer to the Send request section of this Privacy Policy for details on how to manage your preferences.

How we store your data 

User information collected within Mainland China is stored exclusively within Mainland China, in compliance with applicable laws and regulations, unless you request its deletion.

We typically retain your personal data only for as long as is necessary to provide our services to you, and no longer than required to fulfill the purpose for which the data was collected. However, under certain circumstances, we may retain your data for a longer period, but only for purposes directly related to the following:

• Compliance with applicable laws, regulations, and legal obligations;
• Execution of court judgments, rulings, or other legal processes;
• Fulfillment of requirements from competent administrative, judicial, or regulatory authorities;
• Reasonable necessity to enforce the relevant service agreement or this Privacy Policy, resolve complaints or disputes, or protect the rights, property, or safety of individuals.

You have the right to object to our processing of your personal data, subject to the limitations of applicable law.

Please note that if you request deletion of your personal data, we will no longer be able to provide you with our products or services. Additionally, once your data is deleted, you will no longer be eligible for any existing customer benefits or discounts.

How we share your data 

In accordance with applicable laws and regulations, we may share, transfer, or publicly disclose your personal information without your prior consent under the following circumstances:

• When required to fulfill legal obligations or comply with regulatory requirements issued by competent authorities;
• When directly related to national security or national defense interests;
• When directly related to public safety, public health, or other significant public interests;
• When necessary for criminal investigations, prosecutions, trials, or enforcement of judicial decisions;
• When it is necessary to protect the life, property, or other major lawful rights and interests of you or others, and obtaining prior consent is difficult or impractical;
• When the information has been voluntarily disclosed by the user;
• When the information is obtained from publicly available sources, such as official news reports, government disclosures, or other lawful public channels.

We are committed to protecting your personal information. We may share your data with trusted third-party service providers located in the People’s Republic of China that support our core business functions—such as cloud infrastructure and hosting services (Tencent Cloud), customer relationship management platforms, analytics services (Baidu Analytics), legal and compliance services, and technical support systems (e.g., helpdesk providers), billing, email delivery, marketing platforms. These service providers are contractually obligated to protect your data and use it only for the purposes of supporting our operations and delivering services to you.

We do not sell or rent your personal data to any third parties.

How we protect your data 

We implement technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or loss. These measures include applying appropriate security procedures to the storage and disclosure of personal information, limiting access to personnel with a genuine business need, and imposing confidentiality obligations on individuals who are authorized to access such information.

We maintain procedures to address suspected personal information security incidents and will take timely remedial measures to mitigate potential harm. Where required by applicable laws and regulations, we will notify you and the relevant regulatory authorities of a suspected data security breach if any in accordance with legal requirements.

What rights do you have on your personal data? 

In accordance with applicable laws and regulations, you (as a natural person) have the right to access, copy, review, correct, delete, restrict, object to the processing of, complain about, and withdraw consent for the personal information related to your use of 即库科技’s products and services.

即库科技 encourages you to contact us through the channels provided in the Send request section to exercise these rights.

Privacy disclaimer 

We are not responsible for the disclosure of your personal information if such disclosure results from your voluntary posting of information in public areas of the internet, such as message boards, chat rooms, forums, or any other online platforms where information is made publicly accessible.

This website may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or policies of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Cookie Policy 

We use cookies to ensure the proper functioning of our website and to enhance your browsing experience.

What are cookies? 

Cookies are small text files that websites store on your computer or mobile device when you visit them. They are widely used to help websites function efficiently, enhance user experience, and provide statistical data to site owners.

How we use cookies 

We use two categories of cookies on our website:

Essential cookies (managed by Jiku):

These cookies are necessary for the website’s core functionality. They help the website load properly, maintain session preferences, and enable essential features. Essential cookies do not collect personal information beyond what is required to ensure the basic operation and security of the website.

Analytics cookies (managed by Baidu Analytics):

We use analytics cookies provided by Baidu Analytics to understand how visitors interact with our website. These cookies collect aggregated and anonymized information such as page visits, traffic sources, and usage patterns. The data collected through Baidu Analytics is used solely for statistical analysis and to improve the performance, functionality, and user experience of the website. Such data does not directly identify individual users.

How to control cookies 

You can manage your cookie preferences through your browser settings. Most browsers are configured to accept cookies by default, but you can choose to:

• Accept all cookies
• Be notified each time a cookie is sent
• Refuse all cookies
• Delete cookies that have already been stored

Please note that disabling cookies may affect the functionality of certain parts of the website.

Jurisdiction 

As a company registered in the People’s Republic of China, 即库科技 strictly complies with all applicable laws, regulations, and regulatory requirements of the People’s Republic of China concerning the processing and use of personal information.

In light of the ongoing development and updates to relevant laws and regulatory frameworks, we will continuously review and update this Privacy Policy and our personal data processing practices to ensure full compliance with the latest legal requirements.

Revisions and notifications 

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on our official website. We will notify you of significant updates in an appropriate manner before the revised terms take effect, so you can stay informed of the latest policy.

Contact us 

Jiku Technology (Shanghai) Co., Ltd.

Room 7-1788, No. 500 Loushanguan Road, Changning District, Shanghai, China
Zip Code: 200051

A Personal information processor for the purposes of Personal Information Protection Law.

Send request 

If you have any questions regarding this Privacy Policy or related matters, please send your inquiries to via email.

Alternatively, you may send correspondence to our registered address, specified above in the Contact us section.

We will review your inquiry promptly and respond within 15 days after verifying your identity.